Account Information. In order to use the Services, Users may be required to have a valid Printblock account to log in to the Platform (“Account”). When you register for the Services or create an Account, Printblock collects certain information from you (collectively, “Account Information”). When you register for the Services or make a purchase, Printblock collects your name, email address, personal phone number, shipping address, and payment information. We use this Personal Information to process your purchase transactions and deliver your purchases.
Services Information. When our users utilise the Services to make purchases, Printblock collects your purchase and transaction information. For example, the Website will store your past purchases. Printblock also collects your IP address while you are using the Website in order to determine your currency and locale.
Use of Personal Information. Printblock uses the Account Information and Services Information to:
authenticate access to the Account and provide access to the Services;
provide, operate, maintain and improve the Services;
send technical notices, updates, security alerts and support and administrative messages;
provide and deliver the Services and features you request, process and complete transactions, and send you related information, including confirmations and invoices;
respond to comments, questions, and requests and provide customer service and support;
communicate with you about services, features, surveys, newsletters, offers, promotions, contests and events, and provide other news or information about us and our select partners;
investigate and prevent fraudulent transactions, unauthorised access to the Services, and other illegal activities;
personalise and improve the Services, and provide content, features, and/or advertisements that match your interests and preferences or otherwise customise your experience on the Services;
monitor and analyse trends, usage, and activities in connection with the Services and for marketing or advertising purposes;
link or combine with other information we receive from third parties to help understand your needs and provide you with better service;
enable you to communicate, collaborate, and share files with users you designate; and
or other purposes which we will notify you about and seek your consent.
The Website uses “cookies” to collect information and improve our products and services. A cookie is a small data file that is stored on your device. Cookies cannot be used to see any other data on your computer, nor can they determine your e-mail address or identity.
We may use “persistent cookies” to save your registration ID and login password for future logins to our service. We may use “session cookies” to enable certain features of our service, to better understand how you interact with our service and to monitor aggregate usage and web traffic routing on our service. We also use session cookies to keep track of items you have viewed and store such items in your cart while you are browsing.
You can change your browser options to stop accepting cookies or to prompt for your permission before accepting cookies. Choosing to decline cookies may affect your access to our products and services.
The Website may also use technologies such as beacons, scripts, and tags. These technologies may be used for analysing trends, administering the website, tracking users’ movements around the website, and gathering demographic information about our user base as a whole. Various browsers may offer their own management tools for removing these types of tracking technologies. We also use third-party ad companies such as Facebook to help provide some of our advertising services. These third parties may place cookies on your computer and collect data about your online activities across websites or online services when you are logged into the third-party service.
Printblock processes and stores its data, including Personal Information, on servers located in the United Kingdom. Printblock also transfers data to the third-party service providers described as Sub-Processors: Paypal (Payment Processing), Google Analytics (BI Analytics), Parcel2Go / Hermes / Parcelforce / DHL / FedEx / DX (Product Delivery). By submitting Personal Information or otherwise using the Services, you agree to this transfer, storing or processing of your Personal Information in the United Kingdom. You acknowledge and agree that your Personal Information may be accessible to law enforcement and governmental agencies in the United Kingdom under lawful access regimes or court order.
Service Providers and Business Partners. We may from time to time employ third parties to perform tasks on our behalf and we may need to share Account Information and other Personal Information with them to provide certain services. Unless we tell you differently, such third parties do not have any right to use the Personal Information we share with them beyond what is necessary for them to provide the tasks and services on our behalf. The third parties we currently engage includes third party companies and individuals employed by us to facilitate our services, including the provision of database management, payment processing and customer relationship management tools, including the Sub-Processors.
Business Transfers. If our business (or substantially all of our assets) are acquired by a third party, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information may be made available or otherwise transferred to the new controlling entity, where permitted under applicable law.
As required by law. We may disclose your Personal Information to third parties without your consent if we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else (including the rights or property of anyone else) that could be harmed by such activities. Further, we may disclose Personal Information when we believe in good faith that such disclosure is required by and in accordance with the law.
We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to:
satisfy any applicable law, regulation, legal process or governmental request; enforce our contracts or user agreement, including investigation of potential violations hereof; and
detect, prevent, or otherwise address fraud, security or technical issues.
The above may include exchanging information with other companies and organisations for fraud protection and spam/malware prevention. Notwithstanding the general terms of this policy, the collection, use, and disclosure of Personal Information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time, or pursuant to court orders.
If you are visiting the Website or using the Services from outside of the United Kingdom, please note that you are agreeing to the transfer of your information to the United Kingdom and for it to be processed globally by our third party service providers. By providing your information you consent to any transfer and processing in accordance with this Policy.
You have the right to access the Personal Information we hold about you in order to verify the Personal Information we have collected in respect to you and to have a general account of our uses of that information. Upon receipt of your written request, we will provide you with a copy of your Personal Information, although in certain limited circumstances, and as permitted under law, we may not be able to make all relevant information available to you, such as where that information also pertains to another user. In such circumstances we will provide reasons for the denial to you upon request. We will endeavour to deal with all requests for access and modifications in a timely manner.
We will make every reasonable effort to keep your Personal Information accurate and up to date, and we will provide you with mechanisms to update, correct, delete or add to your Personal Information as appropriate. As appropriate, this amended Personal Information will be transmitted to those parties to which we are permitted to disclose your information. Having accurate Personal Information about you enables us to give you the best possible service.
Unit 4 Mary Seacole Road
Effective Date: 1 August 2021