Home PageFaq’s

FAQ’s

How do I place an order?

Three simple steps:

1. Select the product you wish to purchase with the size and orientation.

2. Upload your image

3. Add to cart (this may take a few seconds while your image is uploading) and proceed to check out to pay for it.

SIMPLE!

Can I convert a color image into Black and White or Sepia?

Yes, simply provide us with a detailed description of your desired finish in the checkout section under Order Notes.  Our team will make sure your canvas looks sharp and rich, as if it was originally photographed that way.

What goes on the sides of my canvas?

Unlike photographs, canvases are three-dimensional. The sides of your canvas can either be an extension of your image, or just the natural white of the canvas.

The Gallery Wrap option allows the edges of your image to continue onto the sides of your canvas. Make sure your photo isn't too tightly cropped with this option... you wouldn't want to wrap an important part of the picture around the sides.

 

What size can my canvas be?

We can create any size canvas, from 12” x 8” to 38” x 76”.

What if something is wrong with my image or order?

We review every order before processing. If something is amiss, a representative from our customer service team will contact you to discuss your order.

Can you crop and prep my image?

If you would like, we will artistically crop your image to work with the proportions of the canvas size you’ve selected. Simply provide us with a detailed description of your ideal cropping in the checkout section under Order Notes. If the image won’t work, we’ll contact you with an alternative solution.

When will my order ship?

We will ship your canvas within three to five business days from receipt of your image. If you need your canvas for a special event, please email info@printblock.co.uk or contact us on 01626 824721. We’ll do everything we can to get your order to you when and where you need it.

What are my options for shipping?

All canvases are carefully wrapped in protective foam and packaged to prevent damage during travel. All packages are shipped via Hermes. Shipping in the UK will take up to 3- 5 days after the order has been processed. There will be an additional fee for shipping abroad and may vary depending on duties and taxes. We can quote you before each order is placed.

Sending By Email

Please send your photo to the below email address. If it is larger than 8mb please use dropbox.com to upload the photo and send us the link to download your photo.

info@printblock.co.uk

Sending By Post?

Please make sure that you send it by recorded delivery to:

Print Block, Unit 1, Trago Mills Shopping Centre, Liverton, Newton Abbot, Devon, TQ12 6JD

What is your return policy?

We offer a 100% satisfaction guarantee!  If you are not completely satisfied with your print, or if it arrives damaged, please contact us at info@printblock.co.uk and we'll fix the problem ASAP!

What is your privacy policy?

Your privacy is very important to us and we are committed to respecting it on this site. We will maintain the confidentiality of your sensitive information in accordance with our Privacy Policy. We may change this policy from time to time, and if we do we will provide notice on this site.

Is this site secure?

We use a secure server for all the transactions involving sensitive information. A secure server guarantees the privacy of data transmitted through the Internet, including credit card information, through an SSL protocol that encrypts the information.

Purchase a Gift Certificate

Give the gift of art - PRINT BLOCK gift certificate

Want to give someone a special gift that you know will suit their taste?

Give them a Print Block Gift Certificate and let the recipient decide:

They can have one of their own photos produced in canvas, acrylic or photo print quality.

THIS IS HOW IT WORKS

  1. Select the gift voucher amount you require.
  2. Add to cart and purchase
  3. The voucher code will be sent to you via e-mail after your email order confirmation. You can choose how to use your voucher. One option is to print out one of our PDF templates and enter the code onto the printout (Get print out), alternatively you can contact us directly. We are happy to send you a gift card that you can send to the recipient.

Print Block gift certificates start from £25. You can also purchase multiple gift certificates of different values by placing them one after another in your shopping cart.

Gift certificates can be used to buy products in our retail shop or online.

The vouchers are valid indefinitely. The certificate cannot be redeemed for money.

Redeem a Gift Certificate

Have you received a gift certificate?

Please select a product from our range and have one of your own photos produced in gallery quality.

When ready to order simply add your item to your cart.  Under the "view cart" section there is an area where you can add and apply your coupon code (fig 01). This will then be subtracted  from your order total.

*you must click the apply coupon button to have the amount subtracted of your order total

fig 01

You may also redeem your gift certificates in our retail shop located at Trago Mills - Newton Abbot (here)